Last Updated: January 2026

Tkok com Privacy Policy — Your data is completely safe with us

This Privacy Policy gives you a clear and honest explanation of what personal information tkok com collects, how it is used, and how it is kept safe.

How we protect your information

A quick overview of tkok com's core privacy protection pillars

🔐
SSL Encryption

All your data is protected with 256-bit SSL encryption. Every piece of information — from login to payment — travels through encrypted channels.

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Never Sold to Third Parties

Your personal information is never sold or rented to third parties. tkok com is strictly committed to this.

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Secure Server Storage

All data is stored in secure data centers. Regular backups and security audits are conducted to ensure your information stays protected.

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Your Controls

You can request to view, correct, or delete your data at any time. Your data belongs to you.

🍪
Cookie Transparency

Tkok com is transparent about what cookies it uses and why. You can disable non-essential cookies at any time.

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KYC Data Protection

Documents submitted for identity or address verification are used solely for that purpose and are stored securely.

📌 In Summary: tkok com takes your privacy seriously. Your information is used solely to improve our services and keep you safe. This Privacy Policy explains exactly what we do — and don't do — with your data.

1 Introduction

Tkok com ("we", "our") is a trusted online Sports Betting platform in Bangladesh. We place the highest priority on the privacy of our users ("you", "your").

This Privacy Policy explains how tkok com collects, uses, stores, and protects your personal information. By using our website or creating an account, you agree to this Privacy Policy.

We believe transparency is the foundation of trust. This page has nothing hidden — everything is stated clearly and plainly.

2 What Information We Collect

Tkok com collects two types of data — information you provide directly, and information collected automatically while you use our services.

2.1 Information You Provide

Data Type Example When It's Collected
Identity information Full name, date of birth, National ID number During Registration & KYC Verification
Contact Information Mobile number, email address At the Time of Account Creation
Financial information Mobile Banking Number (Mobile Pay/Nagad/Rocket) During Deposits & Withdrawals
Verification Documents Copy of NID, passport, or driving license During identity verification
Communication history Messages sent to support When using customer service

2.2 Automatically Collected Information

  • IP address and device type
  • Browser type and operating system
  • Time spent on the site and pages visited
  • Login time and location
  • Betting & Gaming Activity Data

💡 We never collect your full payment card number or bank password. All payments are processed exclusively through secure third-party gateways.

3 Why we use your information

Tkok com uses your data only for specific, legitimate purposes. Your data is never used for unnecessary or unjustified reasons.

3.1 Primary Purposes of Use

  • Account Management: To create, verify, and manage your account
  • Identity verification: To prevent fraud and ensure a safe environment
  • Payment Processing: To process deposits and withdrawals securely
  • Customer Service: To address your questions and resolve any issues
  • Security: To detect and prevent suspicious activity on your account
  • Legal Obligation: To comply with applicable laws and regulations
  • Service Improvement: To enhance your experience

3.2 Marketing communications

Tkok com may send you SMS or notifications about relevant offers and promotions. You can opt out at any time — either through your account settings or by contacting support.

4 Data Sharing Policy

Tkok com never sells your personal data. However, limited information may be shared in certain specific circumstances:

4.1 Trusted Service Providers

We may share necessary information with selected partners for payment processing, technical support, or customer service. These partners are bound by strict data protection obligations.

4.2 Legal Requirements

Information may be disclosed in response to a court order, regulatory directive, or lawful request from a competent authority. In such cases, only the minimum necessary information is provided.

4.3 In the event of business changes

In the event of a company merger, acquisition, or asset transfer, your personal data may be transferred as part of that process. You will be notified in advance if this occurs.

⚠️ To be clear: Your information is never shared with third-party advertisers, data brokers, or for any other commercial purpose.

5 Cookie Policy

Tkok com uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

5.1 Types of Cookies We Use

  • Essential cookies: Required for login sessions and core site functionality. These cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and settings.
  • Analytics Cookies: To analyze site usage and improve our services. These collect data in anonymous form.

5.2 Managing cookies

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain parts of the site to not function properly.

6 How Long Is Data Retained

Tkok com does not retain your data for longer than necessary. Retention periods are determined based on the type of data and applicable legal requirements.

  • Account Information: For the full duration your account is active, and for a minimum of 5 years after closure (for legal compliance purposes)
  • Transaction information: 7 years (as required by financial regulations)
  • KYC documents: 5 years after account closure
  • Customer service conversations: 2 years
  • Analytics Data: 13 months (in anonymized form)

Once the retention period expires, data is securely deleted or anonymized.

7 Your Rights

You have certain important rights regarding your data. tkok com respects these rights and you are free to exercise them.

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Right to access

You may request to know what information we hold about you.

✏️
Right to rectification

You may request corrections to any inaccurate or outdated information.

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Right to Erasure

Under certain circumstances, you may request that your data be deleted.

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Data Portability

You may request a copy of your data in a commonly used, readable format.

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Right to object to processing

You may object to your data being used for specific purposes.

⏸️
Right to restrict processing

You may request that the use of your data be restricted while an investigation is ongoing.

📧 To exercise these rights support@tkokcom.net. We will respond within 30 days.

8 Children's privacy

Tkok com's services are intended for users aged 18 and above only. We do not knowingly collect personal information from minors.

If we become aware that data has been collected from a minor, that information and the associated account will be deleted immediately. If you believe a minor is using our services, please let us know.

9 Security measures

Tkok com uses industry-standard security measures to protect your data. That said, no method on the internet is 100% secure, which is why we continuously work to improve our systems.

9.1 Technical safeguards

  • 256-bit SSL/TLS encryption
  • Two-Factor Authentication (2FA)
  • Regular Security Audits & Penetration Testing
  • Automatic detection of unusual login activity
  • Data stored in encrypted form

9.2 Your Responsibilities

You also play an important role in keeping your account secure. Use a strong password, never share your login details with anyone, and report anything suspicious to us immediately.

🔔 Important: tkok com will never ask for your password, OTP, or payment PIN over the phone or by email. If you receive such a request, contact our support team immediately.

10 Contact & Complaints

If you have any questions or concerns about this Privacy Policy or the protection of your data, please get in touch with us:

  • Email: support@tkokcom.net
  • Live chat: Available 24/7 on the tkok com website

We take all privacy-related requests seriously and aim to respond in writing within 30 days.

This Privacy Policy may be updated from time to time. For any significant changes, you will be notified via SMS or platform notification. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Privacy FAQs

No. Your mobile number or any other personal information is never sold or rented to third parties. Only limited data may be shared with trusted partners strictly as needed to provide our services.

Certain data must be retained for a specified period due to legal requirements. For example, financial transaction records are required to be kept for 7 years. Once the retention period expires, all such data is securely deleted.

Your NID and other identity documents are stored in encrypted form on secure servers. Only authorized personnel have limited access, strictly for verification purposes. These documents are never shared with any third party.

Disabling essential cookies may affect login and core site functionality. Turning off analytics cookies, however, will not disrupt your experience — it simply means your data won't be included in our statistics.

Send a request to support@tkokcom.net with your registered mobile number. Our team will verify your identity and process your request within 30 days.
🔒 Your data is completely secure

Start Betting on a Safe & Transparent Platform

Your privacy is always protected at tkok com. Register today and enjoy betting with complete peace of mind.

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